State Farm® Insurance Agent Susan Balderson

"Kim handled my claim quickly and efficiently for repairing a stone chip in my car windshield. I called the office on Friday and the repair was completed on Monday morning."

"Quick, easy and a pleasure to do business with, nicer to deal with and don't treat you like you're just a number."

"Penny was very nice to me & I love my quote. Thank you!!"

"She helped me with my car insurance and now I'm paying 1k less"

"The staff were very helpful and informative in setting up all of our insurance needs. Was able to save in every coverage category."

"Today I spoke with Kimberly Atwood knowing that I needed some home owners insurance. At first I didn’t know what I needed. Kimberly was very patient with me. She explain everything that I needed and didn’t know about. She was God send for me to day. I am very pleased with Kimberly today and all her help. I believe I meet a good and honest friend and agent today. Thank again Kimberly🥰"

"Excellent response and professional assistance. Thanks"

"They had a very great customer service and they were very polite. I highly recommend them."

"For some reason, one of your agents, Kimberly Atwood continues to call me text me email me over and over again when I have continuously told her I am not interested to lose my number at this point. I’m getting ready to file a report because this is just harassment possibly reach out to the Better Business Bureau. Please have her stop calling me. EDIT- or it may be worth you and your business reviewing when someone says no they’re not interested to teach a representative to back off. It is literally harassment. Your representative called me. I said I was not interested She then texted me. I told her I wasn’t interested again and then the third time emailed me I don’t care no means no You may just wanna review with your represent Harassment Good keep me on your do not call list because We’ll see what the Better Business Bureau has to say now since you wanna make it seem like it’s other people calling me. I’ve uploaded the photos with the timestamps. She clearly reached out to me three times when I asked her not to."

"A wonderful agency to deal with. Always available for assistance. Staff is super efficient and helpful. I would highly recommend this agency."

"I was helping my dad get a quote for homeowners insurance through Statefarm online. And we got a notification that we would get a call back from an agent, it was past 5pm, so we weren’t expecting a call until the next day. Both my dad and I were surprised when my dad received a call shortly after getting the notification. Ms. Kimberly stayed after hours to help us out. She was able to help us with the homeowners insurance policy as well as do a state to state auto insurance transfer. She was very knowledgeable and kind and well as patient. We are very thankful for the help and look forward to many more years with State Farm!"

"Fast, courteous, and very familiar with the insurance. Shelby is very helpful and understanding. It's a real pleasure to be insured by them."

"Kim was very helpful and kind and made sure she took care all of my issues"

"Penny has been has been on top of it! Extremely prompt service and very clear! Oh, and did I mention she saved me nice chunk of money with better coverage and a life insurance policy. Call Penny today!"

"Very pleased with the professionalism, expert advice and knowledge of what policies would be in our best interest. Penny did a great job of answering all questions and making the change of insurance a smooth one."

"Kim was so helpful and provided great customer service. She answered all my questions about our policy and took time to explain information."

"Kimberly Atwood is the best agent so I far I have talked to. During my lifetime have talked to multiple agents for car and home insurance but so far this was the best experience I ever had. I would recommend her to anyone who is interested to know more about their car and home insurance. Thanks a lot Kim and state farm."

"Amazing service 100% recommend them to anyone!"

"Kim was so instrumental in getting us to switch to State Farm. Very friendly and professional during the entire enrollment process. Really enjoyed interacting with her. Kim was very helpful during our interaction concerning my billing. She was professional and knew just what to do to get the whole thing straightened out. She is very personable and I enjoy talking with her."

"Kim was a great help when we were reviewing for a new home insurance policy. I would definitely recommend State Farm for your insurance needs."

"Both penny and susan were so great to deal with. The fact that i was interacting with real humans via phone and text instead of an automated service was a breath of fresh air. Very happy with the entire onboarding process."

"Kim has been a pleasure to work with! She helped me to get the best quote possible. I'm so thankful for all of her help, it really made shopping for car insurance a lot easier than I expected. Thank you so much Kim 😊"

"Spoke with Kimberly today regarding my father-in-law's account. She was very kind and courteous and very helpful. She assisted me with paying the bill over the phone and updating his information. He is currently in rehab and will be transitioning to assisted living soon. Again, thanks to Kimberly for being so pleasant to work with."

"My experience with Kim was wonderful. Helped me with everything I needed without the hassles I’ve had in the past with other insurance companies. Very efficient and quality service."

"Kim did a fantastic job putting my quote and insurance package together! She provided excellent service and competitive rates."