State Farm® Insurance Agent Susan Balderson

"Kim has been wonderful and very helpful. She took the time to make sure I understood every step of the way. Thanks"

"Timely reply and follow up. Great info, prompt service. Reasonable prices for appropriate coverage. Thanks!"

"Kim provided awesome customer service, she was knowledgeable and helpful with reviewing and offering the services which would benefit me and my family. She followed up with me, like she stated, and ensured my request were completed in a timely manner. Thanks Kim!"

"Robyn is very responsive to calls and texts and wonderful rates...100% recommend Susan Balderson Ins Agency!! A+++"

"I've had a great experience with this office since day one. Each time I've called with any questions or needs the staff has been very helpful and quick to respond. I recently added another vehicle to my coverage and they made the process as seamless as possible for me. I would highly recommend them to anyone who is looking for an agent in the area."

"Everyone in this office is a pleasure to deal with. Always greeted with a smile even by the “furry” staff. Robyn was extremely helpful and guided me through the process of a homeowners claim when a tree fell against my home. Would highly recommend this team!"

"Wonderful customer service and extremely knowledgeable!!"

"I was treated with respect by Kim Atwood and will recommend Susan Balderson State Farm to everyone. They were so nice, polite and professional with all my needs."

"I have had a few opportunities to deal with the ladies in the office, mostly Robyn. I am new to the area and this office has taken care of my needs since before I got here! Fast, friendly and efficient!"

"Penny was amazing and thorough! She was consistent in making sure that I had the exact coverage I needed. Thank you so much for taking the time to assist me! I truly appreciate it."

"Been with State Farm for what feels like literally forever now. My most recent inquiries were handled by Kimberly and she was very resourceful, took the time to answer all of my questions in detail and provided everything we needed to make appropriate decisions for our insurance coverage. Customer service is still high on their list beyond simply providing great coverage. Thanks so much Kimberly & Team!"

"Was given awesome service with very reasonable rates. Much less than I was paying before. Thank you!"

"Penny made changing our entire Insurance portfolio effortless and affordable! Great customer service throughout AND after the entire process! Most appreciated!"

"My husband and I needed information regarding the new Virginia law to protect ourselves from underinsured or uninsured drivers should an accident occur. Kim was a huge help to explain the new law and when the higher rates would go into effect at our auto insurance renewal. We truly appreciate her help today. Thank you so much!"

"Super helpful staff. Goes above and beyond to help and make sure my policies are taking cared of."

"Mrs. Penny & Mrs. Kimberly made my insurance purchasing process very easy and painless. Thank you guys so much and I recommend them to anyone."

"Very helpful and extremely nice. Great price for the coverage I asked for. Very informative and patient. They help me with anything I need. If takes one phone call and they fix any problems I have. I cannot recommend them high enough. This is the best insurance company I have ever had the pleasure of using."

"I'm very grateful for Ms Susan Balderson! I found myself feeling extremely overwhelmed when I was shopping around for car insurance and felt a huge sense of relief once I was contacted by Ms Susan who made the whole process as easy as possible for me. She was efficient and very helpful. I'm thankful for her and her team! If I could give her more stars I would!"

"Penny Robertson was an absolute dream to work with! So easy to deal with and answered all my questions promptly! Would definitely recommend anyone that is looking for insurance to her!"

"Penny Robertson was wonderful to work with , very professional and knowledgeable as well as kind and friendly , excellent experience. I highly recommend ."

"They took care of all of my insurance needs"

"Saved me!! Needed insurance asap and she helped immediately. Very kind and helpful."

"Very pleasant and helpful! Took care of what I needed in a timely manner!"

"My agent was so informative, courteous , ready to help me made it so easy for me to switch from Hanover to State Farm"