State Farm® Insurance Agent Susan Balderson

"Getting insurance through State Farm and with Penny Robertson was so amazing and practically effortless. She put everything that I needed together in a way that I could understand. Nothing sneaky about this insurance!"

"Penny was extremely helpful. She was extremely nice and made sure we had the best policy that fit our needs. Will be referring her to others for sure!"

"Very courteous, professional, and timely. I had my vehicles covered the same day! Thanks Shelby!!"

"Has been an amazing help with the whole process of changing insurances. Thank you so much !!!"

"Kim at this location is awesome! She is handling our out of state insurance transfers. This team does an excellent job of making sure you have the most bang for your buck while saving you money!"

"We had such a wonderful experience with switching to State Farm they were very professional and efficient in meeting our insurance needs. Thank you Penny for all your help."

"Most helpful and caring agents!"

"We made the switch to State Farm this year. Not only did Susan take the time to find us the best options for coverage, but we also saved money.... The office is staffed with amazing, beautiful and kind hearted women. They are always available to answer our questions and so helpful! Call or stop by and see what they can do for you."

"Friendly and knowledgeable staff. I recently had an ordeal when a large tree fell up against my home. One call to Susan’s office and they guided me through the whole process."

"I have been with this office of State Farm in Vinton, VA for many years. I have always gotten great customer service and hope you will give them a call!"

"I absolutely love the staff here! Shelby is absolutely amazing, very friendly and helpful! I definitely recommend this location!"

"The staff is very friendly and extremely helpful!"

"I absolutely love this office, the staff are some of the sweetest people that you will ever come across! every time I enter the building I’m greeted with such sweet and friendly faces! I would recommend this office to anyone looking for insurance!!!!"

"Very friendly and professional staff. Helpful in my time of need!"

"This is a great group of women with great customer service, who are there for you when you need them. They will go out of their way to make sure you feel comfortable with your insurance needs."

"Excellent friendly efficient knowlegable would highly recommend this state farm agency. Prices were great."

"I had inquired about insurance with State Farm and I have to say Kimberly had to be the most patient lady and kindest person I have ever met ! Kimberly had taken the time to explain in detail for all three policies , LIFE ,HOME ,AUTO . I had Bundled my Insurance and I had saved so much money !!! I was so happy with my new policies !! Kimberly you ROCK !!! And Thank You !!!!!!"

"Very polite and very helpful. Very knowledgeable about what l was looking for. Wish everyone l talked to was as nice as her."

"The team is this office are truly amazing. They do everything they can to help you out."

"Kimberly helped me a lot. Thank you."

"Wanted to shout out Shelby for doing such an awesome job with walking us through every step of the way getting us the coverage we need and explaining everything to us! She made us feel like family and would recommend her to anyone who is looking for insurance!"

"Awesome customer service!!!!"

"what a great place, I've never met a more friendly bunch of people. Everyone is so nice and knowledgeable. You can just tell they really care."

"Made things simple, easy,and quick."

"I couldn’t ask for a better team to take care of my insurance needs. They are so friendly and knowledgeable!! In my time of need the response was immediate which made me feel at ease. The absolute best!!!"